Anne’s Qualifications and Experience

Anne Courtney

Coach, Retreat Facilitator and Leadership Consultant


Qualifications /accreditations/memberships

  • Module 1: Newfield Conversational Technology: Advanced Diploma of Ontological coaching, Newfield Institute 2014.
  • Courage and Renewal Facilitator prepared by the Center for Courage and Renewal, (retreat programs) USA 2013.
  • Accredited as a Professional Certified Coach (PCC) with the International Coach Federation (2010).
  • Accredited Administrator of the Myers-Briggs Type Indicator(2010)
  • Appreciative Inquiry: Foundations and Practice AIM-UWA Business School Alliance, Perth, Western Australia (2010).
  • Vocational Graduate Diploma of Ontological Coaching, Newfield Institute, Melbourne (2009).
  • Certificate 1V in Training and Assessment TAA40104, Eltham College Training Services, Victoria (2008).
  • Licensed to administrator the Print (personal motivation) Assessment Tool for individuals and teams (2007).
  • Open Space Technology Facilitator Training Program 2007.
  • Graduate Business Qualification in Leadership and Management, Graduate School of Business, Curtin University (2006).
  • Diploma in Professional Coaching, Coach School (2004).
  • Graduate Diploma of Arts, Edith Cowan University (1993).
  • Bachelor of Social Work, Curtin University (1986).
    • Member of WA Chapter of International Coach Federation Australasia.
  • Member of WA Council of Social Services WACOSS.
  • Member of the Center for Courage and Renewal, Seattle, USA.



Anne Courtney has over twenty five years’ experience of working in the community sector in the spheres of direct client services as a social worker, in community development projects and in management and leadership roles before training to work in the fields of coaching, retreat facilitation and organisational consulting.

Anne has a mixed practice working with individuals and leaders one-on-one as a coach, training people to become coaches or use a coaching approach in their existing roles, facilitating reflective retreats and working with organisations to enhance their people’s leadership, conversations and relationship capacities.

As a coach, Anne’s intention is to create a respectful, reflective, innovative and enjoyable learning environment in which clients explore their concerns or areas in which they want to expand their effectiveness and fulfilment in their work and/or life.  Anne coaches to bring out the client’s own wisdom and inherent strengths and offers her own insights and learning for the client to consider.  Anne sees her role as one of companioning, expanding choices and enjoying the learning journey with another adult learner.

Anne has been involved in training coaches through Coach School as Facilitator, Mentor Coach, Assessor, Examiner for students enrolled in the ICF accredited Diploma of Professional Coaching from 2004 to 2013. Anne is currently a Supervisor, Mentor Coach and Facilitator for the Vocational Graduate Diploma of Ontological Coaching for Newfield Institute.

Anne also facilitates retreats for people who value some time away from their ordinary lives to listen to themselves, to reflect on what is most important to them, to reconnect with their most deeply held values and priorities and replenish themselves in order to continue or shift in their various roles and commitments. Anne creates a safe, reflective space in which participants can focus on what they most need from the retreat experience.

Anne’s approach to working with organisations is based on the view that organisations are primarily a network of relationships and conversations – the core business process through which work gets done.  This invisible mechanism through which work gets done in an organisation is often taken for granted until it gets to a crisis point which may be characterised by declining performance, resistance to change, lack of innovation and employee/client dissatisfaction and conflict.  Poor quality human interactions cause a lot of waste in organisations as a result of personal stress, low morale and reduced productivity.

Anne provides customised support for organisations to improve their human interactions with each other and the community.  She draws upon the disciplines of ontology (self-observation and transformation, conversational effectiveness, managing work through creating effective agreements/commitments), coaching, appreciative inquiry, open space principles, circle processes, action learning processes and leadership theory. Her goal is to create safe and respectful learning spaces for individuals, groups and the organisation to increase their ability to observe, manage and change their own behaviours as well as increase the quality and effectiveness of their interactions and working relationships.

Anne has worked one on one or in small groups as a coach with clients from the non-government and public sectors for the last ten years across a range of industry sectors including health, aged care, education, community services, Indigenous services etc. Anne has over 1300 coaching hours with middle, senior and executive leaders in public and not-for-profit sectors.